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eSIM
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eSIM
When can I start using an eSIM?
Which devices can use an eSIM?
Voice SIM
Is identity verification required to apply for a voice SIM?
What are the renewal and cancellation conditions for a voice SIM?
Data SIM
Does a data-only SIM require a contract?
Does a data SIM have a data limit?
Which network does this SIM use?
Which smartphones are compatible with this SIM?
Wi-Fi Service
Does the Wi-Fi plan include a device?
What should I do when I want to stop using Wi-Fi?
How many devices can be connected at the same time?
Is the internet speed stable?
Will I be charged if my Wi-Fi device is lost or damaged?
Orders, Delivery and Cancellation
How soon will my SIM/Wi-Fi arrive after ordering?
Can I choose a delivery time slot?
How much is shipping?
What payment methods are available?
What are the cancellation terms for monthly services?
Can I return, exchange, or receive a refund for a product?
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