# LEGAL INFORMATION – COMMERCIAL LAW
## 1. Company Information
Company Name: Felix Co., Ltd.
Head Office Address: 341-0011 1-95-5 Uneme, Misato City, Saitama Prefecture, Japan
Office: 2nd Floor, Chiyoda Building, Misato City, Saitama Prefecture
Established: September 2021
Capital: 30,000,000 Yen
Representative: NGUYEN HUY HUNG – Chairman and CEO
## 2. Business Activities
1. Internet service agency and brokerage services
2. Agency for selling telecommunications equipment such as Wifi Routers and SIM cards
3. Trading in food and other goods, online sales
4. Restaurant management and operation
5. Ownership, management and use of real estate
6. Buying, selling, leasing and brokerage of real estate
7. Providing engineers and paid job placement services 8. Services
9. Resale store management
10. Souvenir Agency
10. Business Activities Related to or Arising from the Above Items
## 3. Licenses and Registration
Telecommunications Business Registration:** Kanto Telecommunications Agency – Ministry of Internal Affairs and Communications of Japan
Business Registration Number:** A-03-19560
Registration Date:** March 23, 2022 (Reiwa 4)
## 4. Contact Information
Telephone: 080-7533-5710 / 048-950-6868
Fax: 048-950-6869
Email: info@office-felix.com
Business Hours: 10:00 AM – 7:00 PM
Website: http://www.office-felix.com
Online Store: https://www.office-felix.com/shop
## 5. Transaction & Trading Information Payment
Bank: Chiba Bank
Payment Methods:
* Bank Transfer
* Credit Card
* Payment at Convenience Stores
* Cash on Delivery (COD)
## 6. Shipping & Delivery
* Nationwide Shipping Fee: 1,100 Yen
* Hokkaido & Okinawa: 2,200 Yen
* COD Fee: from 330 Yen
* Orders confirmed and paid before 3:00 PM will be delivered the same day
* Orders after 3:00 PM will be delivered the next business day
* Processing Capacity: approximately 2,000 devices/month
## 7. Payment Policy
* Please pay within 7 days of placing your order
* Orders not paid after 7 days will be automatically canceled
* Bank Transfer (business): before delivery
## 8. Return Policy
* Time limit for requesting exchanges/returns: within 2 days after receiving the goods
* No returns or exchanges for personal reasons
* Defective or incorrect products: the company will bear all costs
* Please contact us via email or phone within 2 days of receiving the goods